Pre-incorporation notice. Venoly is run by its two founders and operated from Emmen, the Netherlands (the co-founder is based in the United States), while the legal entity (a Dutch B.V.) is being incorporated. Contracts and liabilities referenced in these documents are entered into by the founder personally until incorporation completes, at which point they transfer to Venoly B.V. by novation without action required from you. Where the documents refer to Venoly B.V., that name should be read as "Venoly (operating as a sole proprietorship pending incorporation)" until the entity is registered with the Dutch Chamber of Commerce (KvK).
1. Who Operates Venoly
Venoly is run by its two founders and operated from Emmen, the Netherlands — the founder responsible for the platform lives there; the co-founder is based in the United States — pending incorporation of Venoly B.V. with the Dutch Chamber of Commerce (KvK). Once incorporation completes, the legal entity referenced in our documents takes over operations by novation; this page will be updated with the entity's KvK number, registered address, and statutory directors at that time.
For unambiguous identification of the natural person responsible for the platform pending incorporation, contact founder@venoly.nl with a brief description of the matter; we will provide the relevant identification under appropriate confidentiality.
2. General Legal Contact
legal@venoly.nl — for any matter not covered by a more specific channel below.
3. Data Protection (GDPR)
We do not yet meet the thresholds in GDPR Art. 37(1) for mandatory appointment of a Data Protection Officer, but we have appointed a Data Protection contact for the same purposes:
- Email: privacy@venoly.nl
- Postal mail: see §7.
You may use this channel to exercise any GDPR right, ask a privacy question, or raise a concern before lodging a complaint with the Autoriteit Persoonsgegevens (the Dutch data protection authority).
5. DSA Point of Contact (Recipients)
Under Article 12 of the DSA, recipients of the service may communicate with us through:
- Email: support@venoly.nl for general matters.
- Appeals: in the product at venoly.nl/appeal (signed in: Settings → My Account → Account standing), or by email to appeals@venoly.nl.
- Form: the public notice-and-action endpoint at /legal/report-content.
- Languages: Dutch, English, plus any language the user writes in where we can practicably reply.
6. Copyright & IP Notices
For takedown of content alleged to infringe intellectual property:
- Email: ip@venoly.nl
- Or submit through the public notice form at /legal/report-content.
Please include: identification of the work, the infringing URL or message ID, your contact details, a statement of good-faith belief in unauthorized use, and a statement under penalty of perjury (US DMCA) or its equivalent under your local law.
7. Service of Process
Formal service of process should be sent to the registered KvK address once incorporation completes. Pending incorporation, formal documents may be sent to legal@venoly.nl with a short cover note; a postal address will be supplied for service on request.
Service via email is accepted as a courtesy and does not constitute submission to a particular jurisdiction beyond what the Terms of Service already specify.
8. Press
press@venoly.nl — for interview requests, comment on incidents, and right-of-reply matters.